Amazon hiring Specialist English in India

Amazon hiring Specialist English in India

Designation :
  Onboarding specialist - English 

Roles and Responsibilities

This includes, but is not limited to

  • Serves as main point of contact for Advertisers and act as an enabler to their sales & marketing initiatives via 1:1 outreach programs
  • Provide onboarding support along with setting up campaigns for new and existing Advertisers
  • Understand Performance Advertising and uses various tools and techniques to fix campaign set-up and provide related campaign optimization support
  • Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns
  • Identify common blockers faced by new and existing Advertisers and provide feedback to the marketing and product development teams to improve advertiser experience
  • Identify opportunities to improve designed Amazon product based on customer feedback, data analysis, and feature gaps with competitive products

Basic Qualification 

  • Education Qualification: Bachelor’s or Postgraduate Degree (MBA) degree in a business discipline
  • Work Experience: Proven work experience of 2-4 years in sales / marketing efforts
  • Communication Skills: Excellent communication skills (written and spoken) in English language
  • Ability to handle and interpret large sets of data
  • Demonstrated ability to work in a team in a very dynamic environment
  • Flexible to work in shifts and should be comfortable working in an outbound environment
  • Advanced computer literacy especially in Microsoft Office applications – Excel, Access, Word and PowerPoint
  • Passionate about online business, e-commerce and sales/customer support

Preferred Qualification

  • MBA in Digital Advertising or other related Master's degree
  • Experience in e-commerce or retail industry
  • Experience with working on Salesforce or email marketing platform will be an add-on
  • Experience in data analysis, either professional experience or through educationw
  • Demonstrate high attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Google Ad Words / Bing Ads certification will be an added benefit

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