Responsibilities
As a Junior Technical Inside Sales Representative, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.
- Provides direction and guidance/mentor to less experienced team members and coaches others in closing complex deals
- If account/acquisition focused individual responsible for average to high revenue spend in business and/or account complexity within assigned business
- Strong understanding of products and services
- Accomplished level specialized sales representative, influencing how others engage and interact across the segment
- Strong understanding of subject matter
- Organizes internal/external resources in response to, and in anticipation of customer needs
- Maintains relationships at leadership and departmental levels to lead to new business opportunities
- Utilizes strategic probing to identify, evaluate, and recommend alternative technology solutions
- Understands and leverages solutions and can explain how solutions will benefit the overall business
- Effectively balances demands from multiple stakeholders
- Proactively identifies and manages opportunities in CRM to drive and deliver solutions and customer experience
- Engages cross functional resources, regardless of geographic location, in order to achieve goal/meet customer needs
- Effectively balances short term and long term priorities
- Trusted advisor to the account team(s) in providing clear understanding and awareness of the benefit of new products and services offered
Essential Requirements
- Demonstrates sales capability by building strategic selling skills, executing business plans to enhance customer and Dell success, and consistently achieving strong attainment results
- Developing ability to provide total solutions working across segments to achieve results
- Intermediate understanding of a number of different industries and how businesses operate
Desirable Requirements
- Bachelor’s degree in computer science
- Previous relevant experience
