1. Technical Writer/Author
Job Description
- Contribute in the creation modification revision of the manual content for the Airbus AMM IPC SRM text Illustration and Wiring Manuals for Airbus SA LR MB and XWB A319 A320 A321 A330 A340 A350 and A380 programs
- Understand and follow the impact analysis to create the content to meet the change request Research extensively and ensure the Airworthiness aspects Perform the tasks in AIRBUS environment tools and update the status in Capgemini work flow management tools
- Follow the processes and standards defined for the project Perform the Internal and external rejection analysis for every rejection code discuss in Knowledge sharing sessions and ensure prevention of rejections maintaining quality KPI Communicate with the SMEs for every work order and ensure the quality KPI s are met Participate in peer reviews and follow the review cycles to ensure the Right First time Visualize create images mark ups additional information instruction to Illustrators
- Able to guide Jr Authors Jr Illustrators Able to perform Root Cause Analysis for any rejections identify preventive actions
Qualifications
B E / B TECH In Aeronautics or AME or Diploma in Aeronautics Mechanical Engineering or B E in mechanical engineering with aeronautical engineering industry exposure
2. Accounts Fresher
Job Description
- Invoice and expense/claim processing as per the guidelines.
- Month end activities (Closing, Dashboard etc.).
- Posting Journals.
- Handling generic mail box.
Primary Skills
- Creation of new vendors/supplier in the system.
- Creation of payment batches for vendors and employees.
Secondary Skills
- Maintaining hygiene for SOPs.
- Following up with the vendors for the PO numbers.
Experience : 0-1 year
3. Customer Service Associate
Responsibilities
- Ensure service calls are answered in a timely, efficient and knowledgeable manner.
- Respond to and resolve customer issues.
- Share continual responsibility and ensuring calls are handled efficiently and effectively.
Primary Skills
- Experience in International customer service.
- Good exposure in handling calls for abroad clients.
Secondary Skills
- Complying with company regulations regarding HIPAA, confidentiality, and private health information.
Experience : 1-3 year
