Presales operations job at Gupshup

Presales operations job at Gupshup

Function:
Sales and Business → Sales / Business Developmen

Responsibilites

  • Resolving Presale technical queries of clients.
  • Help troubleshoot problems with client orders, client accounts and other related issues.
  • Compiling daily lists of leads and delegating them to sales team.
  • Provide the sales team with data reports.
  • Managing invoice & collection.
  • Monitor sales performance through sales tracking tools and report progress to sales representatives.
  • Keep up with new product sales launches and make sure the sales team is up to date.
  • Provide customer service by staying on top of pending orders and customer requests.
  • Identify where improvement is needed in sales practices and make suggestions for improvements.

About Gupshup

Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API. Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, Whats App, Facebook Messenger, Twitter, We Chat, Viber, Slack, Android RCS, Mobile App and Mobile Web.

Apply from company's site

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